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Outreach Activities
Outreach Activities
Community Health Workers (CHWs):
FCEHA is working with CHWs who are already doing outreach activities through a number of agencies in the Miami inner
city area. Legislators, policymakers, health care providers, public health professionals, and consumers have been
searching for feasible strategies to overcome the barriers to providing increasingly inaccessible and costly health
care that have contributed to troubling health disparities among groups. While there is no quick fix to the overall
problem, one promising strategy that has been used internationally and which many communities have begun to adopt
is the enlistment of CHWs. This is an idea that came out of the 1978 World Health Organization (WHO) Assembly in
Almata, Russia.
CHWs are community members who work almost exclusively in community settings and serve as connectors between health care
consumers and providers to promote health among groups that have traditionally lacked access to adequate care. CHWs are
employed in diverse health care settings, including community-based organizations, insurance companies, hospitals, and
health departments. Importantly, they come from the same underserved neighborhoods and share the same cultural
experiences as the people they serve, thus bridging the gap between health care agencies and local communities.
Community Health Workers are also known as: lay health educators, promotoras, community health advisors, community
health representatives, outreach workers, patient navigators, doulas, frontline workers. Through their first-hand
experience and understanding of underserved and marginalized communities, CHWs are able to tackle the socioeconomic
and cultural experiences that often result in disparities in health and health care. U.S.-based and international
CHW programs have successfully demonstrated the effectiveness of CHWs in helping underserved individuals access
health care in appropriate manners. CHWs reach underserved populations more effectively that high-cost media
campaigns or high-tech interventions and can help improve the quality of care at comparatively low cost.